Cafe Operations Manager - Excelso Multi Rasa (Bali)
Join Excelso Multi Rasa, a leading name in Indonesia’s hospitality and F&B industry, as we expand our premium café operations in Bali’s most vibrant locations (Canggu, Ubud, Denpasar, and beyond). As our Cafe Operations Manager, you will play a pivotal role in driving the success of our café operations, ensuring exceptional customer experiences and operational excellence.
At Excelso Multi Rasa, you will be part of a dynamic team that thrives on innovation and excellence. Our cafés are known for their unique blend of local and international flavors, creating a memorable dining experience for our customers. In this role, you will oversee daily operations, manage staff, and implement strategies to enhance our café’s performance and reputation.
If you are passionate about hospitality, have a proven track record in café management, and are eager to contribute to a growing brand, we invite you to apply for this exciting opportunity. Join us in Canggu, Bali, and be part of a team that is shaping the future of Indonesia’s F&B industry.
📋 Tanggung Jawab Pekerjaan
- Oversee daily café operations, ensuring smooth and efficient service delivery.
- Manage and mentor a team of café staff, fostering a positive and productive work environment.
- Develop and implement operational strategies to enhance café performance and customer satisfaction.
- Monitor and control inventory, ensuring optimal stock levels and cost efficiency.
- Conduct regular staff training and development programs to improve skills and knowledge.
- Ensure compliance with health and safety regulations, as well as food safety standards.
- Analyze sales data and customer feedback to identify trends and areas for improvement.
- Collaborate with the marketing team to promote café events and special offers.
🎓 Kualifikasi & Syarat
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in café or restaurant management.
- Proven track record in operational management and team leadership.
- Strong understanding of POS systems such as Square, Toast, or Lightspeed.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Familiarity with food cost control and inventory management.
- Knowledge of local regulations and compliance requirements in the F&B industry.
🛠️ Keahlian
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