Junior Software Support Engineer

Are you a tech-savvy problem-solver eager to kickstart your career in software support? WiSoft Solutions Sdn. Bhd. is seeking a motivated Junior Software Support Engineer to join our dynamic team in Canggu, Bali. In this role, you'll play a crucial part in ensuring our software solutions run smoothly, providing top-notch support to our clients. With a focus on continuous learning and development, we offer a vibrant work environment where you can grow and thrive.

As a Junior Software Support Engineer at WiSoft Solutions Sdn. Bhd., you'll be responsible for troubleshooting software issues, providing technical assistance, and ensuring our clients' systems operate efficiently. This role is perfect for someone looking to build a career in software support, with opportunities to learn from experienced professionals and contribute to innovative projects.

Join us in Canggu, Bali and be part of a team that values your skills and growth. We offer competitive salaries and a supportive work environment where you can excel in your career.

📋 Tanggung Jawab Pekerjaan

• Troubleshoot software issues and provide technical support to clients.
• Assist in the development and maintenance of software solutions.
• Document technical issues and solutions for future reference.
• Collaborate with the development team to identify and resolve software bugs.
• Provide training and guidance to end-users on software usage.
• Monitor system performance and ensure optimal operation.
• Stay updated with the latest software technologies and best practices.
• Participate in team meetings and contribute to project discussions.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 1-2 years of experience in software support or a related role.
• Familiarity with software development tools such as JIRA, Confluence, and Git.
• Knowledge of programming languages such as Java, Python, or C++.
• Understanding of database management systems like MySQL or PostgreSQL.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment.

🛠️ Keahlian

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